HOME SAFETY
With little ones in the house, we always want to practice good home safety. Offering great residential security and services, CPI can address all of your home protection needs. CPI Security has the fastest response time in the home safety and security industry. CPI focuses on all details when designing quality home security alarm systems. Home safety is an important part of having a secure home to protect pets and loved ones.
When it comes to residential security and your safety, human contact is superior to a ringing phone. CPI's Real Time Response System and Central alarm monitoring Station put you in instant contact with a trained professional. In the event that your burglar alarm system is activated an emergency operator will come online in as little as 17 seconds. Using a strategically placed microphone and speaker system within your home, CPI will monitor the crisis, communicate with you and provide the authorities with the critical information they need.
Home safety starts with a plan in the event that an emergency occurs. Making ourselves and family aware of danger before it happens will improve our reaction during certain situations.
CPI’s monitoring station, based in Charlotte, NC is one of the most advanced in the country offering the best in home protection. It’s always best for a homeowner to have a plan in the event of an emergency.
Remember these important security steps:
- Install solid core doors, heavy duty locks, and window security devices.
- Activate the perimeter doors of a CPI home safety system even when you are home.
- Lock all doors, windows, and garages at all times.
- Use the door peephole BEFORE opening the door.
- Use your porch light to help you to see clearly outside.
- Never rely on a chain-latch as a barrier to partially open the door.
- Never open the door to strangers or solicitors.
- Call the police if the stranger acts suspicious.
- Alert your neighbors to suspicious solicitors.
- Hold a family meeting to discuss home safety plans.
No False Alarm Guarantee
 With the creation of Real Time Response technology, CPI is able to offer you the only No False Alarm Guarantee in the house security industry. This will assure that if you receive a false alarm fine due to equipment malfunction, CPI will credit your account for the full amount of the fine.
Dedicated 24-hour U.L. Listed Monitoring Station
Since 2003, CPI has invested nine million dollars to create the most advanced central alarm monitoring station in the country, located in Charlotte North Carolina. Its only purpose is to serve CPI customers with the fastest home security response time during a burglary, fire or medical emergency, and to provide the best in Customer Care. All Monitoring Station employees undergo a rigorous certification program and a seven year criminal background check.
24-Hour Home Security Customer Care Department
Having a new home security system, as with any new equipment, can take some getting use to. That is why CPI's Customer Care Department is open day and night to help you with any questions or challenges you may have with your home security system. We can walk you through user instruction, schedule on-site service, answer billing questions and provide immediate home security technical support.
CPI "Service Plus" & Home Security Equipment Warranty*
CPI Service Plus means you will never have to pay for a service call. Should you have an inoperable home security system, CPI promises to make ourselves available within 24 hours to make the needed repairs.
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