Terms & Conditions
New Residential Customers
Credit approval and a monthly monitoring agreement are required. For homeowners with approved credit, a minimum equipment investment of $499 and additional equipment may be paid in installments over 39 months at a 0% annual percentage rate through the CPI Smart Pay program. CPI Smart Pay requires a monthly monitoring agreement coterminous with the applicable installment term. Depending on the monitoring package chosen, CPI will take over up to 20 pre-wired functioning contacts of an existing system using CPI’s hard-wired system. A minimum equipment investment of $549 applies to takeovers. Applicable sales and use tax apply. Other restrictions may apply.
Free Professional Installation
Proof of homeownership or verified permission letter signed by property owner or manager required prior to installation. Installation fees may apply for additional exterior cameras. Installation of a keyless door lock may require a locksmith.
Systems with inTouch™ monitoring include CPI’s Service Plus Program. Basic Security includes CPI’s Basic Warranty Program. Click here for additional details.
Cellular Communication and inTouch Services
No False Alarm Guarantee
Applies to fines accrued due to system malfunction or an error on CPI’s part. It does not cover user error, negligence, or Acts of God. The customer will be required to provide a copy of the alarm fine. CPI will credit the customer’s CPI account for the amount of the alarm fine, the customer is responsible for making restitution for the fine directly. No False Alarm Guarantee only applies to customers with the Real Time Response System. Non-registered or permit fines are not covered.